As an industry professional, you know how difficult it is to stay on top of the ever-changing landscape of healthcare marketing. From new platforms to the always-expanding role of digital to the often-overwhelming amount of data and analytics, it all can be a bit much sometimes, right?

We’re here to help. Leaning on our extensive experience in healthcare marketing, along with takeaways from our recent attendance at the Summit on Healthcare Marketing & Physician Strategies plus some good old fashion research, we have identified five key statistics you need to know. We went a step further and provided easy, actionable tips you can incorporate as you try to keep pace in this challenging healthcare marketing race.

Each time a patient clicks on your website, “likes” your hospital or clinic on social media, or even just Googles your healthcare services, they are entering into your digital patient experience. Each time they encounter an error message on your website, or can’t schedule an appointment online, or even can’t find if your providers offer a specific procedure, those experiences chip away at their impression of your brand.

As a healthcare marketing director/executive, I am sure you are bombarded with digital transformation solutions every day. You use, manage or integrate with CRMs, EMRs, PRMs, SEO/SEM, CMS, Google Analytics, etc. etc. Add them all together and they equal more patients and higher profitability, right? When integrated correctly this can happen. At the end of the day, without a clear strategy of what you hope to achieve, it’s just a bunch of technology sitting in silos.